How we work
Four stages, agreed in writing before we start
You will know what we are doing, why we are doing it, and what it costs at every point in the matter.
Free Consultation
The first conversation costs nothing and carries no obligation. We ask what you were told, what you transferred, how you transferred it, and when. That is usually enough for us to say whether a claim is worth pursuing. If we do not believe recovery is realistic, we will tell you so at this stage rather than take the case on.
Data Collection
Work begins only once an engagement agreement is signed by both parties. We then collect the documentary record: transfer confirmations, platform correspondence, account statements, and any marketing you were shown. Your case is assigned to a lawyer with experience of the specific operator involved.
Recovery Procedure
We establish the ultimate recipient of the money you transferred, then prepare and file the necessary documents. Depending on the case this may involve payment reversal claims, complaints to financial regulators, direct correspondence with the receiving institution, or civil proceedings.
Outcome
Operators frequently prefer to settle rather than face regulatory attention or public proceedings. Where a settlement is offered we advise on whether to accept it. You receive a written account of the steps taken and the outcome reached, whatever that outcome is.
On expectations
What we will not tell you
We will not promise a result. Whether money can be recovered depends on how the funds moved, how long ago, and whether the recipient can still be reached. Those facts are not within anyone's control, and a firm that guarantees an outcome regardless of them is telling you something it cannot know.
What we will do is give you an honest assessment before you commit to anything, set out the fees in writing beforehand, and account for the steps taken whatever the outcome.
Common questions
What people ask before they get in touch
What does an initial consultation cost?
Nothing. The first conversation is free and places you under no obligation. Fees, and the basis on which they are charged, are set out in writing in the engagement agreement before any work starts.
Can you guarantee that my money will be recovered?
No, and you should treat any firm that offers such a guarantee with caution. Every case depends on its own facts: how the funds moved, how long ago, and whether the recipient can still be reached. We will give you an honest assessment of the prospects before you commit to anything.
How long does a case usually take?
It varies considerably. A payment reversal claim may resolve within a few months. A matter requiring regulatory complaints or civil proceedings across borders can take substantially longer. We will give you a realistic estimate once we have reviewed your documents.
How quickly do I need to act?
As soon as you can. Payment reversal routes are governed by strict time limits, and the traceability of transferred funds decreases the longer the delay. If you believe you have been defrauded, contact us before deciding what to do next.
Should I pay anyone who contacts me offering to recover my money?
Be careful. People who have already lost money to investment fraud are routinely approached a second time by operations claiming they can recover it, usually in exchange for an upfront payment. Before engaging anyone, ask for their registered company number and professional registration, and verify both independently with the relevant public register.
What documents should I have ready?
Anything that records the transaction and the relationship: bank or card statements showing the transfers, screenshots of the platform and your account balance, emails and chat messages with the operator, and any contract or terms you were sent.
Not sure whether you have a claim?
Tell us what happened. The first conversation is free, and we will give you an honest view of the prospects before you commit to anything.